Adding a Loaner “Lifeboat” Server to Your Managed Service Offering

Adding a Loaner “Lifeboat” Server to Your Managed Service Offering

Vince Tinnirello is the founder and CEO of Anchor Nework Solutions.

As IT managed service providers, we’re always looking for ways to differentiate ourselves and provide value to our clients. How can we deliver more services to them? Can we do this without having to increase the cost to clients? What unique needs do our clients have that we may be able to meet very easily?

One of my favorite “subtle” ways for Anchor to provide value to our clients is by including what we call a “lifeboat” server (not to be confused with Lifeboat Distribution) as part of our service offering.

Windows XP End-of-Life Doesn’t Have To Spell Disaster!

We reported earlier this month, that the end is near for Windows XP, as Microsoft ends support for the massively popular - but 12-year-old - windows operating system on April 8, 2014. Our last piece covered the announcement offered and a list of questions you should be addressing now to prepare.