Total CommITment Service Plans

Total CommITment Lite Total CommITment Services
Web Browsing Security & Content Filter Service
Email Security and Continuity Service with Rolling Archive
Anti-Virus Service
Comprehensive Network Infrastructure Support
Windows Service Monitoring
CPU utilization.
Memory utilization.
Patch Management
Drive Space Monitoring
Backup Monitoring
Windows Event Log Monitoring
Shared Printer Management
User Account Administration
File Sharing Permission Administration
System Health Monitoring
Windows and Application Service Pack Installation
24 * 7 Network Monitoring
Maintain local area network switches, hubs, routers, and cables external to walls, floors, and ceilings
Mobile Device & Remote Access Support
VPN & Remote Web Access
Smartphone and iPad support
Vendor Management
User Policy Management
Client Business Reviews
Asset Management & Inventory Report
Help Desk/Remote Control Support
Emergency Remote Support 24*7
Emergency Onsite support for infrastructure issues affecting whole office during Business Hours
- Reactive onsite support during business hours
- Semi-annual user training session
- Emergency loaner server