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vCIO Technology Consulting Services |
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Strategic IT business, budgeting, and planning meetings |
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Tactical ticket reviews to analyze service request trends |
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Asset Management & Inventory Reporting |
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Dedicated Network Administrator Services |
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Vendor Management Services |
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Enterprise Grade File Sync & Share Tool |
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Remote access to office computers |
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Anti-Virus Service |
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Comprehensive Network Infrastructure Support |
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Maintain local area network Switches, WAPs, Routers, and cables external to walls, floors, and ceilings |
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24 * 7 Network Monitoring |
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Backup Monitoring |
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Patch Management (Windows, Office, Java, Adobe) |
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User Account Administration |
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File Sharing Permission Administration |
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Shared Printer Management |
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Windows Event Log Monitoring |
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Drive Space Monitoring |
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CPU and Memory utilization |
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Windows Service Monitoring |
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System Health Monitoring |
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Mobile Device & Remote Access Support |
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Help Desk/Remote Control Support |
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Emergency Remote Support 24*7 |
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Emergency Onsite support for infrastructure issues affecting whole office during business hours |
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Reactive onsite support during business hours |
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Managed Security Firewall Service with website tracking & reporting |
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Web Browsing Security & Content Filter Service |
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Emergency loaner server |
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Desktop Backup Service for key computers |
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Semi-annual user training upon request |