MSP Relies on Autotask to Deliver Superior Client Services and Maintain Healthy Margins
Lone Tree, CO and East Greenbush, NY—January 9, 2013—Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced its client, Anchor Network Solutions, Inc., a Colorado-based IT managed service provider (MSP) anticipates strong revenue growth and high renewal rates in 2013.
With 80 percent of its revenue derived from managed services and 20 percent from product sales, Anchor Network Solutions is a thriving IT services provider with specific expertise in the SMB space. The company, which adopted Autotask in 2006, has managed to grow year over year and simultaneously increase profitability, productivity and efficiency.
“Autotask is a mission-critical business application and has been instrumental in enabling us to scale and meet the growing demand for outsourced IT services,” said Vince Tinnirello, CEO, Anchor Network Solutions.
According to leading analyst firm Gartner, global IT spending will reach over $3.7 trillion dollars in 2013 representing 4.2 percent growth over the previous year. “The market for outsourced IT has grown steadily over the last decade,” commented Tinnirello. “With the strong push toward mobile, bring your own device, and cloud technology, that demand will continue for the foreseeable future creating significant opportunities for IT services and expertise. The problem for us will not be finding new business, it will be finding talent, managing them and ensuring clients are satisfied.”
Anchor Network Solutions was founded in 2002 with a focus on delivering outstanding customer service. To do this effectively, the company chose Autotask to reliably track the services they provide to clients each month, increase customer retention and streamline the invoicing process.
“Autotask gives us the critical framework to run our business and we simply would not be as successful as we are today without it,” said Tinnirello, who is also an active member of the Autotask community and serves as an Autotask Certified Consulting Partner.
“We are continually working to ensure we deliver the highest-quality support and services to help our customers achieve their business objectives and increase profitability,” said Leonard DiCostanzo, Senior Vice President of Business Development at Autotask. “With Anchor Network Solutions, we have a true partnership and look forward to enabling their success through 2013 and beyond.”
About Anchor Network Solutions, Inc.
Anchor Network Solutions (www.anchornetworksolutions.com) is a Lone Tree, CO based IT consulting firm founded in 2002. Anchor provides outsourced IT, managed IT services, and CTO level services to small and medium sized businesses in the Denver Metro Area. Anchor Network Solutions is a Microsoft Certified Partner and Microsoft Small Business Specialist, and was recently named to the MSPMentor 250 SMB 150 lists.
Autotask Corporation provides the world’s leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.
Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.
For more information about Autotask Corporation and products, please visit www.autotask.com or call 518-720-3500 Ext. 1.
Autotask® is a registered trademark of Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.