Each month Anchor Network Solutions will spotlight one of their many unique clients that look to us to manage their IT needs.
We will highlight best business practices, the challenges they face and why their relationship with Anchor is crucial in the running of their day-to-day business. We then give each client an opportunity to ask Anchor a question. It may be technical, personal or out in left field.
Read on to find out more!
First Up: Castle Pines and Castle Rock Orthodontics.
Located at 363 Village Square Lane, Suite 155, Castle Pines, CO 80108, and 718 Maleta Lane, Suite 201, Castle Rock, CO 80108, Castle Pines and Castle Rock Orthodontics goal is to create beautiful smiles, while helping our patients realize the benefits of increased self-confidence and an improved quality of life. We understand the concerns of each individual patient and strive to anticipate their needs. From start to finish, patients are taken care of like family.
We thank Andrew J. Dunbar, DDS, MS, PC, for his responses to the following questions:
Q. What brought you to your current role with Castle Pine Orthodontics?
Dr. D: I started my career as a general dentist in the US Navy in 1991. After 9 years of active duty, I decided to pursue my passion for Orthodontics and went back to school to become an Orthodontist. I have practiced Orthodontics in Castle Pines for 10 years and in Castle Rock for the past 4 years.
Q. What are some of the daily business challenges you face?
Dr. D: Orthodontics is a dental specialty that requires a great deal of visual data. We take photos and x-rays on all new patients and then use that information to develop custom orthodontic treatment plans. Our computers are a huge benefit to us for scheduling patients, managing insurance claims and the progression thru orthodontic treatment.
Q. As a leading provider of Orthodontics in CO, what makes Castle Pines and Castle Rock Orthodontics stand out from the rest of the competition?
Dr. D: The excellent care and customer service that we provide to our patients.
Q. What’s an ideal client for Castle Pines Orthodontics?
Dr D. Ideal patients are children, adolescents and adults who want to improve their smile while creating a long-term, stabile result; their bite.
Q. What do you do when you aren't working?
Dr D: I love to golf whenever I can, and I also enjoy spending time with my family.
Now it’s your turn to ask Anchor a question:
Dr D: I am curious about the PC vs. Mac. Do Macs have virus issues? Which is better for my network?
VT: There was a time when we didn’t see many viruses on Macs, and opinions vary as to why. As we see Macs become more prevalent, we are also seeing more virus and malware attacks on these systems. In our opinion, it’s a numbers game. If you are a hacker, are you going to write viruses and malware programs for the type of systems most businesses use (Windows) or for the minority product (Mac)? So the answer is both Windows and Macs can get viruses, but we see more written to attack Windows computers as that is where the most deployments are. We expect this to change as we see more people using Macs.
While compatibility is getting better, Mac and Windows networks historically don’t play well together. We’ve typically seen Macs be used in graphic design environments where they really shine. Now we’re seeing traditional businesses integrate them here and there and expect that trend to continue. In fact, Anchor has just purchased a Mac so we can get trained up on them and support our clients. The key to determining if Macs are right for your business are 1) learning curve 2) will your business software run on a Mac and 3) budget, as Macs are more expensive. For example, Dolphin Imaging can only run on a Mac that emulates a Windows environment. To get it to work, you might as well just use a Windows pc and save yourself time, headache, and money! So the answer is for Castle Pines and Castle Rock Orthodontics, Windows is the right platform for your business.
Q. Castle Pines Orthodontics has been a client of Anchor Network for approximately 8 years. Why is the relationship with Anchor crucial in the running of your day-to-day business?
Dr D: It is imperative that we have our network operational or we cannot operate!
To learn more about how Dr. Dunbar and Castle Pines Orthodontics can help you, please contact