If there is one single thing that makes Anchor Network Solutions great, it's the amazing team of employees we have. Everyone on the team is instrumental to the company's success and we want to take time to recognize them and help you get to know them better. So let’s kick off this month by sharing more about Matt Muller.
Matt Muller reports to Jacee Dobbs, our Help Desk Manager and Jacee had this to say about Matt:
“I’ve worked with Matt now for several years and he has grown quite a bit with the company. Being our lead desktop technician, he is the ‘go-to guy’ for any strange or difficult workstation issues, as we know we will have a resolution in the end. Matt has also been a great mentor for our newer technicians and seems to always be willing to help train and share the knowledge he has built throughout the years. He has a bright future in IT and Anchor is happy to have him as part of the team!”
Want to know more about Matt? Read on!
>Q. Is there a specific project or projects that you have worked on recently that you are most proud of?
MM: I performed a completely remote migration of an out-of-state client to a new server and it went flawlessly, which I thought was no small feat since I was hundreds of miles away at the time. And on the less critical side of things, I’ve been creating diagrams of client networks recently and really enjoy doing so. I’ve always liked graphic design work and this at least peripherally touches on it.
Q. Specific clients that you have enjoyed working with?
MM: I feel like the best clients to work with are those that understand that we really strive to be more than just an “IT Vendor”. My favorite clients are those that view us as a trusted business partner who takes care of their technology needs. When you have that kind of relationship, good things will happen for both of you. To that end, there are many. Metro West Housing Solutions is one that immediately jumps out at me.
Q. What do you feel is your “power move” within the company?
MM: Bridging the gap between the technical world and actual client needs can be difficult. I feel that I have an ability to approach someone who’s in a stressful situation, understand what they actually need (which may be different than what they think they need from their technology) and actually provide a solution for their problem that serves to make their work process better – not just a “fix it” band-aid patch. Communication is really what it’s all about. I have a lot of experience with a variety of technologies. If you understand the technology, and understand what someone really needs for their business processes, you have the opportunity to give them something better than what they realized was possible.
Q. What are your hobbies?
MM: I enjoy snowboarding, camping, fly fishing, home brewing, and occasionally sate my inner redneck through trap shooting and off-roading in my jeep.
Q. What is the last concert you saw?
MM: I saw The Crystal Method a few months back, but I’m really excited to see BB King at Red Rocks.
Q. What car do you drive?
MM: I drive a lifted Jeep Cherokee. It’s good for running around in the mountains.
Q. What is the last movie you saw?
MM: The new Batman movie. If you ask any of us Anchor nerds, you’d probably get the same answer.
Q. If you were stranded on a deserted island, what is the one food you could not live without?
MM: Sushi. Seeing as how I’m stranded on an island, it would probably work out OK.
Q. What’s your favorite color?
MM: I’m actually colorblind. I really like red. Or is that green?
Q. If you could live anywhere in the world, where would it be and why?
MM: New Zealand looks pretty amazing. You can go surfing and snowboarding on the same day.
Q. Any animals living at home?
MM: I do have a cat. She doesn’t fetch or sit on command, but she is very good at spitefully puking in my shoes.
Q. If Hollywood made a movie about your life, whom would you like to see play the lead role as you?
MM: Anyone as long as it’s not Jared Leto or Sean Bean. They always die early.
Q. If you could have three wishes, what would they be?
MM: World Peace™, a ski chalet, and more wishes.
Q. What have you not done that you really want to do?
MM: Travel outside of the country more. I’ve never been to Europe or Asia.
Q. What is the wallpaper on your cell phone?
MM: I’m a tech so everything is “functional first.” It’s just a default, stone background.
Q. What can you do that most people cannot?
MM: I can write fairly well. My mother is a writer and others have told me I should be going down that path. But really, who wants to sit in front of a computer all day? Oh, right…
Q. What is the last book you read?
MM: I started Motherless Brooklyn a while ago but haven’t yet completed it.
Q. What’s your favorite food?
MM: Fried chicken and watermelon.
Q. Favorite sports team and/or athlete?
MM: Florida State Seminoles. I’ve always been a Warrick Dunn fan. Currently I think Adrian Peterson is the most fun NFL player to watch.
Q. How would you describe yourself in three words?
MM: Apparently like this.
Q. Anything else we should know about you?
MM: I founded and ran the Florida State Paintball tournament team for years, and played the tournament circuit, which is apparently so nerdy that even the nerds I know will make fun of it. But yet, none of them will accept a challenge to play against me… (cough)Vince(cough)
Thank you Matt, for all your hard work and dedication. We are very happy to have you as part of the Anchor family.