Total CommITment Service Plans
| Total CommITment Lite | Total CommITment | Services |
|---|---|---|
| vCIO Technology Roadmap Services | ||
| Strategic IT business, budgeting, and planning meetings | ||
| Tactical ticket reviews to analyze service request trends | ||
| Computer Inventory Reporting | ||
| Technology Alignment Services | ||
| Vendor Management Services | ||
| Procurement Services for all hardware and software needs | ||
| Centralized Anti-Virus Management Service | ||
| Software Licenses: Remote access to office computers via Splashtop | ||
| Software Licenses: Advanced DNS Filtering for Ransomware Protection | ||
| Software Licenses: Privileged Access Management (PAM) System for end users | ||
| Hardware Appliance: Next Gen Managed Security Firewall | ||
| Subscription License: Content Filtering Service | ||
| Comprehensive Network Infrastructure Support | ||
| Maintain local area network Switches, WAPs, Routers, and cables external to walls, floors, and ceilings | ||
| 24 * 7 Network Monitoring | ||
| Backup Monitoring | ||
| Patch Management (Windows, Office, Java, Adobe) | ||
| User Account Administration | ||
| File Sharing Permission Administration | ||
| Shared Printer Management | ||
| Windows Event Log, Service, Drive Space, System Health, CPU & Memory Monitoring | ||
| Mobile Device & Remote Access Support (VPN, Smartphone, remote desktop, and tablet) | ||
| Help Desk/Remote Control Technical Support (broken/fix) | ||
| Emergency Remote Support 24*7 | ||
| Emergency loaner server (with supported backup system in place) | ||
| Emergency Onsite Technical Support for infrastructure issues affecting whole office during business hours | ||
| Reactive Dispatch Scheduled Onsite Technical Support during business hours |
More Happy Clients
“Anchor Network Solutions has been our IT management team for more than 13 years now. When something isn’t working computer related, they respond very fast and have always taken a proactive approach to our network design. I am also a remote client not local and that seems to create zero issues. In state or out of state this is your team!”
— Deen, HR Technology Company based in Las Vegas, NV
