Do you need VoIP this holiday season?

As a business owner, you know how important it is to attend to your holiday customers. To ensure customer satisfaction, optimize the use of your VoIP system. Here's how to do just that.
Check your VoIP equipment
Sometimes, problems with VoIP don't have anything to do with your service provider or even the underlying servers that host the solution.

Keeping track of your business online

You can keep tabs on your business online and in real time using Google Alerts, a free and easy- to-use content change detection and notification service. You can even use this tool to monitor your competitors. Read on to learn how it can help you.
What is Google Alerts?
Google Alerts allows you to monitor the web for interesting new content on topics of interest to your business.

Here’s how you can manage Google reviews

Google is shaking things up yet again. Reviews from sites like Facebook and Yelp will now be displayed in search results with well-placed keywords and link-worthy content. Here’s how you can efficiently manage your business’s reviews
How Google changed search results
Google now automatically aggregates and includes online reviews to display in the Knowledge Panel found on the right side of the search results.