6 CRM best practices you need to know

6 CRM best practices you need to know

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices.

Google’s cloud platform receives an upgrade

Google’s cloud platform receives an upgrade

As more and more businesses move their IT resources into the cloud, it’s no wonder that a company as big as Google is doing everything it can to upgrade the products it delivers over the internet. The search giant has at least 60 separate cloud services, and its most recent release makes them all faster.

Social media helps improve content

Social media helps improve content

To truly understand their customers’ purchasing habits, all content marketers have to do is follow the clues left on social media platforms. By doing this, they can send the right content to the right audience and increase conversions and sales. Here’s what you need to know to utilize social media to your business’s advantage.

Microsoft 365 unveiled

Microsoft 365 unveiled

Microsoft has sold Office 365 and Windows 10 to businesses in various ways. While some business owners don’t mind purchasing the two solutions separately, others prefer one bundle that offers both. And that’s now possible with Microsoft 365.

Microsoft 365 combines Office 365 and Windows 10 into one solution, which will be available in two plans: Microsoft 365 Business and Microsoft 365 Enterprise.

Blockchain and healthcare: what to expect

Blockchain and healthcare: what to expect

Blockchain is the newest technology to fuel the Silicon Valley hype train. Everyone is talking about the wonderful things it can do, but few have explained how it works in layman’s terms. Stay ahead of your competition with a crash course in this new and exciting technology!

What is blockchain?

Although the technology was first associated with Bitcoin and other digital currencies, blockchain is not exclusive to the financial sector.